At SID Fabrica, every product undergoes a thorough quality check before dispatch. We request all customers to carefully read the following policy before placing an order.

1.⁠ ⁠Order Confirmation

•⁠  ⁠Once an order is placed, it cannot be cancelled after it has been dispatched.
•⁠  ⁠Please ensure that your shipping address, contact number, and selected size are correct before placing your order.

2.⁠ ⁠Unboxing Video (Mandatory for Any Claim)

•⁠  ⁠A continuous, one-take unboxing video is mandatory for any return, exchange, or damage claim.
•⁠  ⁠The video must begin before opening the sealed parcel and clearly show:

•⁠  ⁠The sealed package.
•⁠  ⁠The parcel being opened.
•⁠  ⁠The product inside.
•⁠  ⁠The complete T-shirt and its condition.
•⁠  ⁠The video must be recorded without any cuts, pauses, edits, or transitions.
•⁠  ⁠Claims submitted without a valid one-take unboxing video will not be accepted.

3.⁠ ⁠Return Policy

Returns are accepted only in the following cases:

•⁠  ⁠Wrong product received.
•⁠  ⁠Damaged or defective product received.
•⁠  ⁠Missing product in the parcel.

The product must:

•⁠  ⁠Be unused, unwashed, and unworn.
•⁠  ⁠Have all original tags and packaging intact.
•⁠  ⁠Be reported within 48 hours of delivery.

4.⁠ ⁠Size Exchange Policy

•⁠  ⁠Size exchanges are available subject to stock availability.
•⁠  ⁠The customer must request the exchange within 48 hours of delivery.
•⁠  ⁠The product must be unused, unwashed, and in its original condition with all tags attached.
•⁠  ⁠Reverse shipping or exchange shipping charges may apply, depending on the location and exchange request.

5.⁠ ⁠Non-Returnable Items

Returns or exchanges will not be accepted for:

•⁠  ⁠Products that have been worn, washed, or altered.
•⁠  ⁠Products without original tags or packaging.
•⁠  ⁠Products damaged due to customer handling.
•⁠  ⁠Claims made without a valid uncut unboxing video.
•⁠  ⁠Orders where the customer selected the wrong size (size exchange may be available under the Size Exchange Policy).

6.⁠ ⁠Refunds

•⁠  ⁠Approved refunds will be processed as a online store credit, depending on the eligibility.
•⁠  ⁠Store credit will be provided only after the returned product successfully passes our quality inspection.

7.⁠ ⁠Delivery

•⁠  ⁠Delivery timelines may vary depending on your location.
•⁠  ⁠SID Fabrica is not responsible for delays caused by courier partners, natural events, or other unforeseen circumstances.

8.⁠ ⁠Right to Refuse Claims

SID Fabrica reserves the right to reject any return, exchange, or refund request if the product does not meet the above conditions or if any misuse or fraudulent activity is suspected.